SAP CRM EnterpriseSKU: 546
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This is Course Based on Software Release
SAP CRM 7.0 EHP1
SAP ERP Central Component 6.0 EHP5
Now you can study at home by your self and
The following ebooks are what you will get: Col 95
-SAPCRM - Overview of the SAP CRM solution col 95
-CR100 - CRM Customizing Fundamentals col 95
-CR300 - CRM Sales col 95
-CR600 - CRM Marketing col 95
-CR700 - CRM Service col 95
SAP Customer Relationship Management (SAP CRM) as part of the SAP Business Suite offers everything that companies require to drive a profitable customer relationship manangement. The SAP CRM solution supports marketing, sales, and services processes through a variaty of interaction channels and provides flexible and timely analyses as the basis for business decisions.
The overview course SAPCRM (Overview of the SAP CRM solution) is preceding the functional and channel oriented SAP CRM courses and conveys the knowledge which is required for the following courses. Furthermore the foundation course CR100 (CRM Customizing Fundamentals) provides general basic and customizing settings of the CRM Enterprise System (such as Business Partner, Products, general transaction customizing, overview on Middleware) which are of relevance for all further courses.
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